Vocilytics

Qualitative Decision Intelligence for Government & Public Administration

Transforming citizen feedback, complaints, and consultations into prioritized, defensible policy intelligence.

The Government Challenge

Public sector organizations face an overwhelming volume of citizen input from fragmented systems. Managing the political and reputational risk inherent in this feedback is a constant challenge, demanding a structured, evidence-based approach.

Massive volume of unstructured citizen input

Fragmented feedback across departments and systems

High stakes of political and reputational risk

How Vocilytics Supports Public Decisions

Our platform provides a defensible system for public sector decision-making, ensuring that every choice is transparent, evidence-based, and accountable.

Theme Discovery
Discover emerging themes and issues across diverse public consultations and feedback channels.
QDI Score for Urgency & Impact
Automatically score issues by their strategic, operational, and reputational impact to prioritize responses.
Evidence Traceability
Ensure complete auditability with every insight linked directly back to the original source text for review.

Use Cases

  • Service Delivery Improvement
  • Public Consultations & Hearings
  • Complaint Escalation Management
  • Regulatory Feedback Analysis

Outcomes

  • Faster response to public issues
  • Defensible policy choices
  • Improved trust and accountability

Example Intelligence: Public Administration

Vocilytics consolidates and prioritizes issues from citizen feedback channels.

ThemeUrgencyMentions
Pothole & Road Maintenance Requests
High
512
Concerns about New Zoning Proposal
High
234
Delays in Permit Processing
Medium
189
Lack of Parks & Rec Activities
Medium
156
Positive Feedback on Library Services
Low
78
QDI Trends
January - June 2024
New opportunities for product improvement identified
Reputation risk showing upward trend, needs attention.

Enable Evidence-Based Governance

See how Vocilytics can help your organization build public trust and make more defensible policy choices.

Request Government Demo